All the flights and flight-inclusive holidays offered by us are financially protected through ATOL (number 12238).

When you book an ATOL-protected flight or holiday, you will receive an ATOL Certificate. This certificate confirms what’s protected, what this means for you, and whom to contact if something goes wrong.

We, or the suppliers named on your ATOL Certificate, will provide the services listed (or a suitable alternative). If we or the suppliers can’t fulfill the booking due to insolvency, an alternative ATOL holder may step in to offer the services at no extra cost to you. If this happens, you may need to transfer your booking or pay the new provider directly. If that’s not possible, you might be entitled to a refund or assistance through the ATOL scheme.

Booknfly is a division of Flycations Limited (Company Number 14100185), a company that has been delivering quality travel services for over six years. We offer seamless flight booking experiences for business and leisure travellers across all budgets.

If the services listed on your ATOL Certificate are not provided due to insolvency, the Trustees of the Air Travel Trust may pay you compensation (or provide a replacement). In return, you agree to assign them your rights to claim against the failed provider or your credit card company. These rights may also be transferred to another party if required.

Important Terms:

• All fares are subject to availability and are not guaranteed until tickets are issued.
• If you book with a deposit, the balance must be paid by the specified due date. Deposits are non-refundable and cannot be transferred to another booking.
• Most tickets are non-refundable but may be changeable (fare/tax difference may apply). Check with your agent for your ticket’s conditions.
• If you do not show up for your flight, your ticket will be non-refundable and cannot be changed.
• Some countries may apply local taxes (such as tourist tax) that must be paid directly at your destination. These may change between booking and travel.
• Any changes in government-imposed tax or fuel surcharges must be paid by the traveller, even after a deposit is paid.
• It is your responsibility to hold valid travel documents, including appropriate visas. Travellers on one-way tickets may be refused entry if not properly documented.
• If you are transiting through another country, you may need a visa. Please check with the relevant consulate before travelling.
• Airlines may change their schedules. Only major changes are permitted under airline policy. No refunds are allowed, but we will offer options with fare differences applied.
• For visa and travel advice, visit UK Visas and FCO Travel Advice or call 0207 008 0232/0233.
• It is your duty to reconfirm your flight at least 72 hours before departure. Travel insurance is highly recommended.
• Always confirm with your travel consultant that you’ve read and accepted the full terms and conditions before booking.
• Your ticket will be issued electronically (e-ticket), so ensure your visa is arranged before travel.
• To board, present a valid passport, e-ticket, and visa (if applicable).
• Passports must be in excellent condition and valid for at least 6 months. Damaged or unreadable passports may be denied, especially for US-bound travel.
• Check-in times: 3 hours for international, 2 hours for European, and 1 hour for domestic flights. Most airlines close check-in 1 hour before departure.
• Seat requests are passed to the airline but cannot be guaranteed. Arrive early for best chances. Extra legroom seats are usually allocated at check-in only.
• Special meal requests must be made in advance and are subject to availability.