24 hours a day / 7 days a week
24 hours a day / 7 days a week
Trip&Tour are committed to protecting and respecting your privacy. For the purposes of the General Data Protection Regulation 2018 (GDPR), we are the data controller.
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our policy regarding your personal data and how we will treat it.
By visiting this website you are accepting and consenting to the practices described in this policy.
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We will collect and process the following data about you to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us.
When you book a flight, holiday, cruise or make other travel-related bookings with us, we will collect, process and use personal information so that we can deal with all aspects of your booking.
This refers to information such as your name, contact details, travel preferences, and special needs/disabilities/dietary requirements that you supply us or is supplied to us, including any information about other persons on your booking (“your information”). Your information is collected when you request information from us, contact us (and vice versa), or make a booking.
You are responsible for ensuring that all other members of your party are aware of the content of our Privacy Policy and consent to your acting on their behalf in all your dealings with us. We will update your information whenever we can if you inform us of any amendments to keep it current, accurate, and complete.
Information such as health or religion is considered “special category of personal data” under the GDPR. We will only collect this information to cater to your needs or act in your interest, and we are only prepared to accept this special category of personal data on the condition that we have your positive consent.
By booking with us, you also agree for your insurers, their agents, and medical staff to disclose relevant information and any special category of personal data to us in circumstances where we need to act on your behalf, or in the interest of passengers, or in an emergency.
You agree that we have the right to share your personal information with:
We make every effort to put in place suitable precautions to safeguard its security and privacy and to prevent it from being altered, corrupted, destroyed, or accessed by unauthorized parties. The same tight controls and best practices apply to any data processed beyond this website and on our Company’s internal networks.
Please be aware that this website may include links to other external websites or other internet sources, including social media platforms and third-party websites. Since we cannot control these websites and external sources, Booknfly cannot be held responsible for the provision or display of these websites and external sources, and may not be held liable for the content, advertising, products, services, or any other material available on or from these websites or external sources.
Where we have to pass on personal information to the companies fulfilling your booking, which include airlines and other travel providers, this will in many cases involve your information being passed to entities in other countries. They, in turn, may be obliged to pass your information on for purposes of immigration manifests and so forth. We will require these companies to also ensure that your data is adequately protected and your privacy upheld. However, please note that controls on data protection in such countries may not be as strong as the legal requirements in this country.
We will not keep personal data active longer than is necessary for the purpose or purposes for which they were collected. We will take all reasonable actions to destroy or erase all data from our website and other systems that are no longer required.
Under the EU’s GDPR, you have the right to access information/data held about you and the right to correct, amend, delete, and object to further processing.
Your right of access can be exercised in accordance with the GDPR. Any access request will be free of charge, although multiple copies will be subject to a reasonable fee. You should also notify us if any of your personal details change or if you are aware of any inaccuracies so that this can be corrected.
Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.
We may add your email address to our newsletters & promotions. If you do not want to continue receiving our newsletters, you can simply click the unsubscribe button at the bottom of the newsletter we send.
We may use your home address, phone number(s), email address, and social media channels (Facebook, Google, Instagram, Twitter, etc.) to contact you according to the marketing preferences we hold on record for you. You can request us to stop our marketing at any time by contacting us.
All ratings are as provided by the local destination authorities. These are intended to give a guide to the services and facilities you should expect from your accommodation. Standards and ratings may vary between countries, and we cannot guarantee the accuracy of any ratings given.
Some hotels may require an additional charge to be paid locally (e.g., a resort fee) or local municipality or city tax, which may be levied but not paid at the point of purchase in relation to your booking. Any local taxes will be payable by you directly to the hotel at the time of check-in/checkout.
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Trip & Tour is a leading travel brand under trading Flycations Ltd ( Company Reg No.:14100185, VAT No.:451365110 ) . All the flights and flight-inclusive holidays [in this brochure] [on this website – as appropriate] are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate .
For official travel advice, including security updates, local regulations, and passport/visa requirements, please refer to the UK Foreign, Commonwealth & Development Office (FCDO).
